If the products you purchased are not personalized products, you can return the products within 15 days after receiving approval by writing to us.
The product you purchased must be sent to us in its original packaging intact and suitable for resale.
We certainly do not take personal use products back for hygiene reasons. In addition, we do not accept returns on products that have been specially cut and sent with personalized custom sizes.
How to return your order
After placing an order, you can cancel your order before your order is prepared (within 2 hours after ordering). There is no cancellation after that.
How to track and trace your return
To return a product, you must first contact our support team. If your return is approved, you will be sent the address to which you will send the product. After the cargo reaches us, inspections are made and the refund process is started.
Refunds are made as soon as your return is approved. The transfer of money back to your account is completed in the average time of banking transactions. This period takes between 1 and 7 working days.